Privacy Policy
Effective Date: July 9, 2026
ArewaUniHub ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use ArewaUniHub. By using our Platform, you consent to this Privacy Policy.
1Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- University
- Faculty
- Department
- Level of study
- Graduation year
- Profile photo
- Username
Account Information
- Login credentials
- Account preferences
- Notification settings
Educational Information
- Uploaded documents
- Study materials
- Discussion posts
- Academic interests
- Saved resources
- Download history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Language
- Cookies
- Pages visited
- Referral URLs
- Session duration
- Crash logs
Payment Information
Where premium services are offered:
- Transaction history
- Payment status
- Billing records
Payment details are processed by secure third-party payment providers.
2How We Collect Information
Information is collected when you:
- Register
- Log in
- Upload resources
- Download files
- Subscribe
- Contact support
- Complete surveys
- Join discussions
- Make payments
- Interact with the Platform
Some information is collected automatically through cookies and analytics technologies.
3How We Use Your Information
We use information to:
- Create your account
- Authenticate users
- Deliver educational services
- Personalize recommendations
- Improve user experience
- Respond to support requests
- Detect fraud
- Maintain security
- Process payments
- Send important notifications
- Conduct research and analytics
- Develop new features
- Comply with legal obligations
4Legal Basis for Processing
Where applicable, we process personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
5Cookies
We use cookies to:
- Keep users logged in
- Remember preferences
- Analyze traffic
- Improve performance
- Enhance security
- Measure engagement
You may disable cookies through your browser settings, although some features may not function properly.
6Information Sharing
We do not sell your personal information.
We may share information with:
- Cloud hosting providers
- Analytics providers
- Payment processors
- Customer support providers
- Security providers
- Legal authorities where required by law
- Professional advisers assisting our operations
Each provider is expected to protect your information appropriately.
7User-Generated Content
Resources you upload may be visible to other users depending on your chosen privacy settings and the nature of the feature.
Please avoid uploading confidential personal information.
8Data Retention
We retain information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
Some information may remain in backups for a limited period before secure deletion.
9Security
We employ reasonable technical and organizational safeguards, including:
- Encryption where appropriate
- Secure servers
- Access controls
- Authentication mechanisms
- Monitoring and logging
- Regular software updates
No online service can guarantee absolute security, but we work to protect your data against unauthorized access, alteration, disclosure, or destruction.
10Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account or personal data
- Restrict certain processing
- Object to specific uses
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
Requests may be subject to legal or security limitations.
11Children's Privacy
Our services are not directed at children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization where required, we will take reasonable steps to delete it.
12International Data Transfers
Your information may be processed on servers located outside Nigeria.
Where cross-border transfers occur, we will implement appropriate safeguards consistent with applicable data protection laws.
13Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for their privacy practices, content, or security. Users should review the privacy policies of those websites before providing personal information.
14Marketing Communications
With your consent where required, we may send:
- Product updates
- Educational newsletters
- Event announcements
- Promotional offers
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
15Compliance with Nigerian Data Protection Law
We are committed to handling personal data in accordance with applicable Nigerian data protection legislation, including the Nigeria Data Protection Act (NDPA), and will update our practices as legal requirements evolve.
16Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Material updates will be communicated through:
- Website notices
- Email notifications
- Platform announcements
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.
17Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of personal data, contact:
- Email: privacy@arewaunihub.com
- Website: https://arewaunihub.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.